Wes Hummel

Wes Hummel

Phoenix, Arizona, United States
6K followers 500+ connections

About

As the Chief Product and Technology Officer of MX, I oversee the strategy, vision, and…

Articles by Wes

  • Six Disciplines of Work/Life Integration

    Six Disciplines of Work/Life Integration

    Our organization has a Slack channel where our CTO, my peers, and I answer questions that employees in our organization…

    16 Comments

Contributions

Activity

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Experience

  • MX Graphic

    MX

    Phoenix, Arizona, United States

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    Arizona, United States

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    Scottsdale, AZ

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    Scottsdale, Arizona

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    Scottsdale, AZ

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    Scottsdale, AZ

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    Scottsdale, AZ

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Education

Licenses & Certifications

Publications

  • PodChats for FutureCIO: SRE in cloud-first business operations

    FutureCIO

    FutureCIO, one of Asia's leading technology publications targeted at CIOs and technology business decision makers, recently interviewed Wes Hummel, Vice President of Site Reliability and Cloud Engineering at PayPal. Wes spoke about the resilience of PayPal's Site Reliability Engineering (SRE) and hybrid and multi-cloud approach which provides customers and partners with security and scalability options.

    See publication
  • How PayPal Manages Surges in Financial Transactions

    Google Cloud Financial Services Summit

    Hear PayPal’s Wes Hummel share his thoughts on how the recent move of the company’s payments platform to Google Cloud has helped enable more efficient and cost-effective management of surges in financial transactions – such as those experienced during the pandemic and the 2020 holiday shopping season.

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  • Tech Innovation in AZ: Behind the Numbers with Wes Hummel of PayPal

    Arizona Technology Council

    Every quarter, the Arizona Technology Council publishes a data report showcasing the performance of the tech industry in the state. We’re now adding an additional layer, with the stories of the people behind the numbers—the people who are the employers and employees, the innovators and investors.

    Wes Hummel is vice president of Site Reliability and Cloud Engineering at PayPal and a recent addition to the Arizona Technology Council board of directors. A longtime Arizonan, he has also held…

    Every quarter, the Arizona Technology Council publishes a data report showcasing the performance of the tech industry in the state. We’re now adding an additional layer, with the stories of the people behind the numbers—the people who are the employers and employees, the innovators and investors.

    Wes Hummel is vice president of Site Reliability and Cloud Engineering at PayPal and a recent addition to the Arizona Technology Council board of directors. A longtime Arizonan, he has also held positions at Clarity Communication Systems and Motorola.

    Wes joined Molly Castelazo, storyteller-in-chief at Castelazo Content, in a lively conversation that ranged from how software was eating the world well before Marc Andreessen said it, to why everyone should work in the service industry at some point, to what it takes to support 25X growth.

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  • For Security at Scale, PayPal Bets on DevSecOps

    The Wall Street Journal

    With more than 286 million active account holders and over 9.9 billion payment transactions in 2018, PayPal believes security and trust are central to everything we do and what our customers expect. As such, we treat security as a strategic business priority and a fundamental part of how we develop, release, and maintain our product code, integrating it by default into every layer throughout the entire development life cycle.

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  • DevSecOps and the cyber imperative Elevating, embedding, and evolving your risk response

    Deloitte Insights - Tech Trends 2019

    To enhance their approaches to cyber and other risks, forward-thinking organizations are embedding security, privacy, policy, and controls into their DevOps culture, processes, and tools. As the DevSecOps trend gains momentum, more companies will likely make threat modeling, risk assessment, and security-task automation foundational components of product development initiatives, from ideation to iteration to launch to operations. DevSecOps fundamentally transforms cyber and risk management from…

    To enhance their approaches to cyber and other risks, forward-thinking organizations are embedding security, privacy, policy, and controls into their DevOps culture, processes, and tools. As the DevSecOps trend gains momentum, more companies will likely make threat modeling, risk assessment, and security-task automation foundational components of product development initiatives, from ideation to iteration to launch to operations. DevSecOps fundamentally transforms cyber and risk management from being compliance-based activities—typically undertaken late in the development life cycle—into essential framing mindsets across the product journey. Moreover, DevSecOps codifies policies and best practices into tools and underlying platforms, enabling security to become a shared responsibility of the entire IT organization.

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  • How SREs Found More than $100 Million Using Failed Customer Interactions

    USENIX Association - SREcon18

    This talk describes PayPal SRE's journey of using data about customer failures (outward-looking) instead of payment data (inward looking) to become a more customer-focused company. The results not only benefitted our millions of merchants and consumers, but also benefitted our company in a significant way. Topics covered:

    - The principles used when starting the initiative
    - The technical implementation of using Failed Customer Interactions (FCIs)
    - The dashboards and visualizations…

    This talk describes PayPal SRE's journey of using data about customer failures (outward-looking) instead of payment data (inward looking) to become a more customer-focused company. The results not only benefitted our millions of merchants and consumers, but also benefitted our company in a significant way. Topics covered:

    - The principles used when starting the initiative
    - The technical implementation of using Failed Customer Interactions (FCIs)
    - The dashboards and visualizations of the data
    - The culture change that occurred in the company as a result of the initiative
    - The tactical efforts needed to get momentum behind this new way of measuring
    - The results and where we're at today

    See publication

Patents

  • Tracking data flow through data services using a processing request identifier in callstack data

    Issued US 11003566

    There are provided systems and methods for tracking data flow through data services using a processing request identifier in callstack data. During processing requests with a service provider, each request is assigned a particular identifier, called a correlation identifier. The correlation identifier is stored in callstack data and may be used to map these individual data processing flows for the requests to the data processing services of the service provider used during the flows. Once the…

    There are provided systems and methods for tracking data flow through data services using a processing request identifier in callstack data. During processing requests with a service provider, each request is assigned a particular identifier, called a correlation identifier. The correlation identifier is stored in callstack data and may be used to map these individual data processing flows for the requests to the data processing services of the service provider used during the flows. Once the data flows are determined the actual used services may be identified. The mapping system may also provide for removal of erroneous callstack and reassembly of callstack data during asynchronous service calls. Additionally, the data flows may be used to see where multiple callstacks have divergent data flows. A service provider may utilize the data flows for determination of service usage rates.

    See patent

Projects

  • PayPal Small Business Challenge

    The Small Business Challenge was created to partner with organizations (both for profit and non) to build better communities. The program is a 3 month commitment to work with an external organization with fellow eBay, Inc. employees to create and implement sustainable solutions to existing pain points.

    Other creators
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Honors & Awards

  • Inaugural Winner of PayPal's Champion Award Honoring John Donahoe

    PayPal

    This award, given to only two individuals at PayPal, recognizes employees who exhibit John Donahoe’s leadership qualities and exemplify PayPal’s cultural values of innovation, collaboration, inclusion and wellness.

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